Customer Service Executive

Requirements

Education
  • Bachelor degree in any discipline
Experience
  • 1 to 2 years
  • The applicants should have experience in the following business area(s):
    Call Center
Additional Requirements
  • Age 22 to 37 years
  • Should be sincere, polite, dynamic, hard working & willing to work under pressure.

Responsibilities & Context

  • Location: Narayangonj & Savar
  • Job Timing: 11 : 30 am to 9: 00 pm
  • Receive phone calls, respond to clients in social media and keep track of all orders, maintain sales and client database.
  • Handle customers’ query, must be capable to manage customers’ requirements, complains over phone.
  • Gather product knowledge to deliver proper information to customers.
  • Communication with courier service providers and maintain delivery records.
  • Support to organize product record, manage vendors and suppliers with proper record keeping.
  • Must be well mannered to maintain excellent communication with all customers.
  • Able to work under pressure.
  • Overall support the team for increasing sales.
  • Any other relevant works as assigned by the authority.

Required Skills & Expertise

Compensation & Other Benefits

  • Lunch Facilities: Full Subsidize
  • Salary Review: Yearly
  • Festival Bonus: 2

Workplace

Work at office

Employment Status

Full-time

Gender

Both males and females

Job Location

Narayanganj, Dhaka (Savar)

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