- Making certain that employees who report to you meet performance standards.
- Subordinate employees are given instructions or orders. Making sure the workplace is safe, secure, and healthy.
- Observing deadlines.
- Setting work hours.
- Maintain excellent customer service at all levels.
- Maintaining all vendor and supply-related activities.
- Need to sort out all kinds of building-related issues.
- Strictly follow the instruction of management.
- Informing day-to-day activities management by WhatsApp or Call.
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Customer Service Executive
- Receive phone calls, respond to clients in social media and keep track of all orders and
maintain sales and client database. - Handle customers’ query, must be capable to manage customers’ requirements, complains
over phone. Gather product knowledge to deliver proper information to customers. - Communication with courier service providers and maintain delivery records.
- Support to organize product record, manage vendors and suppliers with proper record keeping.
- Must be well-mannered to maintain excellent communication with all customers.
- Able to work under pressure.
- Overall support the team for increasing sales.
- Any other relevant works as assigned by the authority.