Customer Service Executive

  • Receive phone calls, respond to clients in social media and keep track of all orders and
    maintain sales and client database.
  • Handle customers’ query, must be capable to manage customers’ requirements, complains
    over phone. Gather product knowledge to deliver proper information to customers.
  • Communication with courier service providers and maintain delivery records.
  • Support to organize product record, manage vendors and suppliers with proper record keeping.
  • Must be well-mannered to maintain excellent communication with all customers.
  • Able to work under pressure.
  • Overall support the team for increasing sales.
  • Any other relevant works as assigned by the authority.

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